As a community association volunteer leader, board member or manager, you communicate frequently every day -- in phone conversations, small group discussions, casual encounters, writing specifications for vendors or letters to residents, or in formal presentations to a group.
As board members, you can't allow your message to make its way around the association and get completely changed. That's why communicating effectively, appropriately and frequently is essential to the success and harmony of your community.
Remember, your association functions as more than a community. It also operates as a business, and strong communications are essential to the success of any business.
A comprehensive, proactive communications program is going to contribute to productive meetings, satisfied homeowners, balanced budgets, informed consultants, supportive residents, cooperative tenants, eager buyers, low delinquencies -- and more.
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